Shipping Policy
Here at Dark Star Sabers, we like to ensure our sabers travel safely. Please read our Shipping Policy carefully.
Turnaround
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays. We aim to despatch orders within 72 hours of purchase.
Packaging
The saber will be shipped in it’s own cardboard box, wrapped in bubble wrap onto which the label is affixed. We consider the cardboard box as packaging material.
Carrier
All of our orders are shipped and tracked via NZ Post.
Tracking
A tracking number will be added to the order notes within 24 hours of despatch.
Delivery Address
The customer is responsible for providing a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information
Loss, Damage or Theft in Transit / at Delivery Address
It is the customer’s responsibility that the delivery address is one that is safe and secure at which to leave deliveries. Dark Star Sabers is not directly responsible for loss, damage or theft of the shipment whilst in transit or after it’s been delivered to the delivery address.
If you have any questions about our Shipping Policy, please ensure you raise them with our team prior to purchase via our contact page.
